Contact
Questions, billing or something not working? We read every message.
Email: [email protected]
We usually reply within 2 business days.
Billing and your subscription
To cancel, switch plans or update your card, go to Account in netted and tap Manage subscription. If a charge looks wrong, email us. See the Refund Policy.
Deleting your account
In netted, go to Account and tap Delete account. Your account, data and photos are deleted right away. You may want to download your data from Reports first. Can't log in? Email us from the address you use for netted, and we'll delete it within 30 days.
Something not working?
Tell us what you were doing, what you expected and what happened instead. Mention your phone or computer and browser too. A screenshot helps a lot.
Who runs netted
Encore